Social Business: Social CRM + Enterprise 2.0
Social CRM: is there such a thing as an overall “social framework”?
→ April 6th, 2010 → Blog
Companies need to look at specific business processes and assess the impact of “Social” on each, instead of having high level Social CRM framework discussions.
Social Media for Startups: Lessons Learned.
→ January 6th, 2010 → Blog
Should startups engage in Social Media? How?
What channels to use?
How they can effectively do it without time and having limited resources?
