Social Business: Social CRM + Enterprise 2.0
What is Sentiment Analysis and why you should care.
→ February 9th, 2010 → Blog
Can we really understand and use customers sentiments as metrics? What happens when we analyze for sentiments and not data?
Gambling, Social Media and Your Brand.
→ January 30th, 2010 → Blog
Companies and people who suggest that there is no ROI on social media/networking investments need to admit – they just do not know what and how to measure. What to look for, how to assess and how to interpret the results.
