Social Business: Social CRM + Enterprise 2.0
Who are they – those “answer” people?
→ January 4th, 2010 → Blog
Why do we need to worry about characteristic of these “answer” people? Because if we know what we are looking for we might be able to find them. And we know by now that we need to find them. We need to help them if needed, support them, reward them, and make sure people know about them.
