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	<title>Comments on: Social CRM ( SCRM ) and Level 1 Customer Service and Support</title>
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	<link>http://scrmworld.com/social-crm-scrm-and-level-1-customer-service-and-support/</link>
	<description>Social Business: Social CRM + Enterprise 2.0</description>
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		<title>By: admin</title>
		<link>http://scrmworld.com/social-crm-scrm-and-level-1-customer-service-and-support/comment-page-1/#comment-10</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Fri, 11 Dec 2009 23:49:40 +0000</pubDate>
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		<description>I am not sure I can trust this company, if their rep cannot post any meaningful response to the topic of the post. :(</description>
		<content:encoded><![CDATA[<p>I am not sure I can trust this company, if their rep cannot post any meaningful response to the topic of the post. <img src='http://scrmworld.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </p>
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		<title>By: Lola Anderson</title>
		<link>http://scrmworld.com/social-crm-scrm-and-level-1-customer-service-and-support/comment-page-1/#comment-9</link>
		<dc:creator>Lola Anderson</dc:creator>
		<pubDate>Fri, 11 Dec 2009 23:35:23 +0000</pubDate>
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		<description>The Team at Present.ly offers a strong Social CRM package.

And the SaaS version is FREE :-)</description>
		<content:encoded><![CDATA[<p>The Team at Present.ly offers a strong Social CRM package.</p>
<p>And the SaaS version is FREE <img src='http://scrmworld.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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